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knowledge base
Read our e-bike knowledge base, written for (future) e-bike users.
E-bike wiki
Are you looking for an e-bike? Read all about e-bikes here!
An e-bike is made up of numerous components; a battery, motor, gear system, sensors, drive, etc. Within our NES collection, there are different options, depending on the part and e-bike model, each with their advantages and disadvantages… Are you looking for an e-bike, but come you can’t figure it out? Then use our self-written e-bike wiki; an online knowledge base that explains everything about e-bikes.NES
E-bike manual
Do you have a NES bicycle? Our online manual will guide you for optimal use!
From how to prepare your e-bike, maintain it, lock it safely, to reading and solving error messages. In our online e-bike manual we teach you all the tricks of the trade so that you get the most out of your electric bicycle.
E-bike wiki
Electric bike
What is an electric bike?
An e-bike or e-bike is a bicycle with electric power assistance. Bike support is evident once you activate the e-bike via the control panel and then pedal. This way you can progress more easily and faster than on a traditional bike.
How do e-bikes work?
Electric assistance on e-bikes works through various components. Motors, batteries and sensors play their biggest role here.
How fast can you ride an electric bike?
For e-bikes, you can choose one with a top speed of 25 km/h or 45 km/h. If you choose an e-bike that can reach speeds up to 45 km/h, then you have chosen a high-speed e-bike. Such bicycles fall under the same legislation as mopeds.
Speed pedelec
What is a Speed pedelec?
A speed pedelec is an electric bicycle that can reach a top speed of 45 km/h. Since January 2017, a speed pedelec has officially been a moped and is therefore subject to additional traffic regulations.
Engine
What is the motor of an e-bike?
The engine is sometimes called the heart of the bicycle, the type of engine and its location largely determine the ride quality and power of an e-bike. At NES you can choose an e-bike with a mid-motor, front wheel or rear motor.
The engine is sometimes called the heart of the bicycle, the type of engine and its location largely determine the ride quality and power of an e-bike. At NES you can choose an e-bike with a mid-motor, front wheel or rear motor.
Battery
What is the battery of an e-bike?
The battery is one of the most important parts of an e-bike and largely determines the performance and riding experience of an electric bicycle. Read more about the position, charging and safety of e-bike batteries.
Range
What is the range of an e-bike?
How far can you cycle with a full battery? The range is a controversial concept within the electric bicycle industry. It is often difficult to guarantee a certain range due to numerous influencing factors. NES tries to explain it to you as clearly as possible!
How far can you cycle with a full battery? The range is a controversial concept within the electric bicycle industry. It is often difficult to guarantee a certain range due to numerous influencing factors. NES tries to explain it to you as clearly as possible!
Battery charger
What chargers can be used with NES batteries?
Depending on the e-bike model in our range, various chargers can be used to charge the bike battery.
Sensor
What is the rotation and/or force sensor of an e-bike?
Do you choose an electric bicycle with a rotation sensor and/or force sensor? This is an important question when searching for your desired e-bike. But what is the function of sensors and what exactly is the difference between a rotation and force sensor?
Gears
What gear systems are available for e-bikes?
At NES we have three different types of gears; derailleur, hub and stepless gear. The type of gear determines other components of your electric bicycle, because it influences the position of the motor, the design of the chain guard and the maintenance of an e-bike.
Drive
What is the drive of an e-bike?
A drivetrain is the mechanism by which power is transferred from the pedals to the rear wheel. NES e-bikes can have a belt drive or chain drive. Each type of drive has different advantages and disadvantages.
Bicycle brakes
What types of bicycle brakes are there?
The importance of strong and reliable brakes is enormous. With properly functioning brakes you have safe control over your bicycle. At NES we use hydraulic disc brakes, hydraulic rim brakes and regular rim brakes (V-brakes). Read more about the differences and pros and cons!
Prevent theft
Preventing e-bike theft
E-bikes are very popular and this has not gone unnoticed by criminals. How do you safely lock an e-bike? NES lists some useful tips for you.
Online e-bike manual
Useful information about your electric bike
Welcome
Congratulations!
Ready, set, go!
We are very proud to welcome you to our NES community. But before you start enjoying your ride, we would like to take you through this online e-bike manual. In this way, we make sure that you can enjoy your new NES e-bike in the best and safe way possible.
Registration
What is the purpose of registering my e-bike?
Before you take your “steed steed” out on the road and start enjoying your ride, NES recommends that you register your e-bike online.
-> More information about e-bike registration
Adjusting your e-bike
How do I find my ideal sitting position?
Why is a correct sitting position important and how can I adjust my e-bike to my liking? Learn more about what is an ideal sitting position and how to adjust adjustable bike parts
-> More information about an ideal sitting position
Adjustable bike parts
Bike saddle
The correct seat height is very important to get a good sitting position while riding.
-> Adjusting your bike saddle
Bike handlebars
The correct handlebar adjustment is very important to make your ride comfortable.
-> Adjusting your bike handlebars
Suspension fork
To absorb the impacts of the road, your e-bike is equipped with a suspension fork. You can adjust it yourself or with your NES dealer so that you can feel comfortable even at high speeds.
-> Adjusting the front fork
Battery
My e-bike’s battery
The battery
is one of the most important parts of an e-bike and largely determines the performance and riding experience of the e-bike. Learn more about the location, charging and safety of e-bike batteries.
-> More about e-bike batteries
Range
How far can you ride on a full charge?
How far can you ride on a full charge? Range is a controversial concept within the e-bike industry. Due to the many influencing factors, it is often difficult to guarantee a certain range. NES tries to explain it to you as clearly as possible!
-> More about range
Pedal assist
Electric support on the bike
E-bikes provide you with electric pedal assistance. The motor provides you with power, making riding easier and faster. Learn more about how to activate and operate the electric stand!
-> More about pedal assist
Display
How do I operate my e-bike?
The display allows you to largely control your e-bike and read relevant riding information, such as the current battery charge, speed and kilometers travelled.
-> More about the display
Troubleshooting
FAQ
Your e-bike may report malfunctions via the display, or certain features may not work while you ride. We explain the most common problems.
-> More about FAQ
Maintenance
How should you maintain your e-bike?
In order to get the most out of your e-bike, regular maintenance is required. A large part of this must be done at your NES service point. However, you can also do a lot yourself to optimize the service life of your e-bike!
-> More about e-bike maintenance
What can I do myself?
Cleaning your e-bike and adequately maintaining it has a positive effect on the service life of the bike. Find out more about what you can do yourself.
-> How can you maintain your e-bike yourself?
Maintenance at NES dealers
Your NES dealer plays an important role in the maintenance of your e-bike. Therefore, discuss a good maintenance plan together.
-> Learn more about maintenance visits
Warranty
How long is the warranty applicable to my e-bike?
The legal warranty applies to all NES e-bikes. If your bike is defective due to material or design deviations during the warranty period, you can file a claim through your NES dealer.
Please note: NES can offer unique warranty conditions on a promotional basis, such as a 5-year warranty promotion. These unique conditions are leading and may deviate from the legal warranty terms.
-> More information about the legal warranty
Theft
How to prevent theft?
E-bikes are becoming more and more popular, and thieves have noticed this. How can I lock my e-bike safely? NES has listed many useful tips for you.
-> More information about theft prevention
Manual
Where can I find the manual for my e-bike?
Your e-bike comes with a bicycle manual as standard. In the manual you will find information and specific instructions on how your e-bike model works and can be adjusted.
